LEGAL INFORMATION

Refund and Cancellation Policy

Legal Information

Cancellation

Customers may cancel their bookings or orders up to 24 hours before the scheduled service or delivery time to receive a full refund.

Cancellations made within 24 hours of the scheduled service may be subject to a cancellation charge of up to 20% of the total amount.

Refund Policy

Once a cancellation or refund request has been reviewed and approved, the refund will be processed to the original method of payment within 7 days.

Refunds will not be issued for services that have already been provided or for digital products after they have been accessed or downloaded.

Non-Refundable Items

Certain products or services may be designated as non-refundable. These will be clearly indicated at the time of purchase to ensure transparency before the transaction is completed.

Modifications & Rescheduling

Customers may reschedule or modify their bookings before 6:00 PM in advance without any additional charges.

Requests made after this time may be subject to approval and availability.